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Privacy Policy
In compliance with the General Data Protection Regulation (RGPD), dated May 25, 2016, REGULATION (EU) 2016/679, we inform you that at MOGU we work every day to offer you the best deals on travel and tourism products in general. To do this, we need to collect information from our users.
If you have any questions about your privacy, you can contact us by post at C/ Jaras, 9, 28238, Las Rozas de Madrid (Madrid).
BASIC INFORMATION ON DATA PROTECTION
Responsible for the treatment: MOGU GLOBAL, S.L.
Purpose of the treatment: Selling software services to travel agencies
Legitimation of the treatment: Managing the relationship with the customer
Recipients: Your data may be communicated to some providers who provide services to us; the company undertakes to sign an agreement with them that requires them to comply with European data protection regulations.
Rights: Our users have the right to access, rectify and delete their data, as well as other rights explained in the additional information.
ADDITIONAL INFORMATION ON DATA PROTECTION
1. RESPONSIBLE
Name: MOGU GLOBAL, S.L.
TAX NUMBER: B88613401
Address: C/ Jaras, No. 9, 28238, Las Rozas de Madrid (Madrid)
Email: app@moguplatform.com
2. PURPOSE OF THE TREATMENT
The user data that we collect is strictly necessary to carry out our business of selling software for travel agencies. To perform our role, we need to collect the necessary contact details.
Our users voluntarily provide their data when registering on our website, by phone call or on other websites or mobile applications that host our services.
We will process your data for the provision of our services as a travel agency. This involves processing your data to identify you and make personalized proposals, respond to inquiries or requests you make and assist you with everything you need while we act as your travel agency.
Under no circumstances will we make automated decisions without human intervention, unless you expressly authorize it.
3. LEGITIMATION OF THE TREATMENT
Your data is processed to respond to your request based on the consent you have given us. If you refuse to process your data, we will not be able to provide you with our service.
Remember that you can always exercise your rights. More information can be found in the Rights section of this privacy policy.
We may also process your data to comply with a legal obligation, as well as in those cases where there is a legitimate interest.
4. CONSERVATION
We will keep your data as long as we need it for the provision of the services or until you request your opposition as established in the “Rights” section of this privacy policy.
5. RECIPIENTS
Your data may be communicated to some providers who provide web-related services to us and to other collaborators on whose web pages or mobile applications we host our services.
The company undertakes to sign an agreement with them that requires them to comply with European data protection regulations.
These providers will only be able to use your data to provide the corresponding services. Therefore, they will not be able to use this information for their own purposes or transfer it to third parties.
6. RIGHTS
Right of rectification: It allows you to request the rectification of inaccurate data.
Right of deletion: It allows you to request the deletion of your data when they are no longer necessary for the purposes for which they were collected.
Right to restrict processing: It allows you to request, as the data controller, the suspension of data processing when:
a) contest the accuracy of the data, while the person responsible verifies that accuracy;
b) exercise the right to object to the processing, while verifying whether the legitimate reasons of the person responsible prevail over those of the interested party.
It also allows you to request that we keep your personal data when:
a) the processing is illegal but you object to the deletion and request the limitation of its use;
b) we no longer need the data for the purposes of the treatment, but you need them for the formulation, exercise or defense of claims.
Right of opposition: It allows you to object to processing when there are legitimate reasons related to your personal situation or to direct marketing actions. We will stop processing the data unless there are legitimate reasons or for the exercise or defense of possible claims.
Right to data portability: It allows you to request the portability of your data to another data controller. You can receive your personal data in a structured, commonly used and machine-readable format, and transmit them to another controller when technically possible.
Right to withdraw consent: It allows you to withdraw the consent you have given.
You can exercise these rights by sending your request by email to app@moguplatform.com or by post to C/ Jaras, No. 9, 28238, Las Rozas de Madrid (Madrid).
In any case, you can contact the Spanish Data Protection Agency if you consider that current data protection regulations have been violated. On their website you will find additional and complementary information about all these rights: www.agpd.es
The exercise of these rights is completely free of charge.
What do you need to submit to exercise your rights?
- Request addressed to the person responsible or processor who processes your personal data.
- Copy of your ID or passport or other valid document that identifies you. You can also use an electronic signature instead of your ID.
- If you act by means of a representative, document or electronic instrument that accredits the representation.
- Request specifying the request.
- Address for notification purposes, date and signature.
- Documents supporting the request made, if applicable.
Once the request has been received, we will analyze if all the information necessary for its processing has been provided, as well as its legitimacy and relevance. If it is not appropriate or the requested right cannot be granted due to specific circumstances, we will let you know so that you can file the corresponding claims.
We will respond to your request within the legally established deadlines, unless for reasons beyond our control this is not possible. In that case, we will inform you of the reasons and the expected resolution deadlines.
This privacy policy may be updated. We recommend that you read it periodically. If significant changes are made, we will notify you separately.