Viajes Intermex — Mexico
Viajes Intermex goes from days to hours creating proposals with MOGU
90%
Less time per proposal
1-3h
Max time per quote
20x
Faster proposal creation
We used to take days. Now it's 2-3 hours max with AI — essential to keep the business from getting ahead of us.
Laura de Esesarte
Director, Viajes Intermex
About the Company
A travel agency headquartered in Mexico City with nationwide reach and 200+ people operating across the country. Their operational volume and diversity of destinations demand agile processes and a polished proposal experience.
The Challenge
Every proposal was a manual process that took days. Agents had to gather information by destination, draft itineraries in PDF from scratch, manually search and edit photos, and review every detail.
With 200+ people and growing demand, the flow didn't scale. Proposals came out in inconsistent formats that didn't reflect the real quality of the service.
The Solution
Smart adoption through a pilot with 10 high-volume, tech-savvy agents. MOGU with AI lets them capture trip information, generate professional proposals, and respond in hours instead of days.
The Impact
100% digital — no more manual copy-paste. Zero PDFs: they now send interactive links clients can review from any device.